Refund Policy

Our Approach to Refunds

Committed to Fair Play and Player Support

This website is an independent fan-made resource hub for Terraria — the open-world sandbox game where creativity, exploration, and strategy come together to create endless possibilities. While we are not the official developers or publishers of Terraria, we provide additional materials such as building guides, biome exploration tips, event walkthroughs, and gameplay strategies designed to enhance your in-game experience.

If you’ve purchased content directly from our platform — such as an exclusive building blueprint, detailed adventure guide, or special event preparation plan — this refund policy applies. Please note that we are not responsible for transactions made inside the official Terraria game or through external marketplaces. For those purchases, you should contact the respective app store where the transaction occurred.

• You may request a refund for any digital content purchased from our site within 7 calendar days of the original transaction. Refunds are available if the content has not been significantly accessed, downloaded, or used. If the guide or file has been fully viewed, shared, or utilized, we reserve the right to decline the request to maintain fairness.
• Each refund request is reviewed manually by our support team. We do not issue automatic refunds. If we detect unusual or repeated refund activity, we may limit your ability to make future purchases in order to protect the service for all players.
• Subscription-based purchases — such as ongoing access to advanced building collections, event strategy packs, or seasonal biome exploration guides — can be cancelled at any time through your account dashboard. After cancellation, you will retain access until the end of the current billing period. Refunds for partial months are not provided unless access was interrupted due to a technical issue.
• If a technical issue occurs — such as receiving the wrong file, incomplete content, or broken formatting — please contact us with your transaction ID, a short description of the problem, and any relevant screenshots. We may issue a refund, fix the issue, or offer store credit depending on the situation.
• Our site may provide links to download Terraria from official app stores, but we are not affiliated with the game’s developers or publishers. Any updates, monetization changes, or in-game purchase systems are fully managed by the official game. For those payment issues, please reach out directly to the relevant store’s support team.
• Any attempt to misuse our refund policy — including making false claims or requesting refunds after fully using the content — will result in permanent restrictions on your ability to purchase from our platform. Our goal is to maintain a fair, trustworthy, and respectful environment for all Terraria players.
• To request a refund, please use our contact form. Include your purchase email, transaction ID, date of payment, and a brief explanation of the issue. Our team typically responds within 3–5 business days and handles each case with care.

We aim to provide Terraria fans with high-quality resources supported by fair policies. If your order did not meet expectations, please reach out — we’re here to make sure your building, exploring, and adventuring experience remains enjoyable and rewarding.